How to Contact Us

Feel free to reach out to us using the form below, and we’ll respond as quickly as possible.

Before you do, please take a moment to review the FAQ section located beneath the form. It’s very likely that you’ll find the answer to your question there.

Send Us A Message

Frequently Asked Questions

Are your products detectable?

Our products are not detectable. The labs can detect additives that are used to cheat the drug tests like zinc, bleach, etc.

Our products don’t cheat the drug tests. Instead, they naturally remove toxins from your system, keeping the urine parameters within the normal range.
So no lab can detect that you used our products.

I didn't receive the confirmation email
Please check the spam folder. Sometimes our emails end up there. If you cannot find the email, don’t hesitate to contact us using the form below.
I need the instruction on how to use the product.
The step-by-step instructions and bonus guides are included in the confirmation email. If you didn’t receive the email, check the spam folder.
Where's my order?

You should have received the tracking number when we sent your order.

You can also find your tracking number in your account here:

The login details are provided in the confirmation email.

My order is late
Please send us a request using the form below if you didn’t receive the order in time. We will check it out and issue you a refund for the difference in shipping costs.
The tracking says that my order will be delivered late.

The tracking is often inaccurate. Please let us know if you don’t receive your package in time and we will reach out to the carrier.

I'm not satisfied with the product and want to get a refund.

Nearly all of our products come with a manufacturer’s satisfaction guarantee. If you are dissatisfied with the performance of your purchase, you must contact the manufacturer directly to redeem their rebate. Refunds are based on MSRP.

Here’s the link to the manufacturer:

Manufacturers typically require a receipt, UPC proof of purchase, and test results.

We can provide you with the manufacturer’s information and another copy of your receipt if necessary. Still, we cannot provide you with an extra UPC proof of purchase (Bar Code from the original product box or bottle) and proof of dissatisfaction.

Get Connected With Us

Address: 15 Shattuck Square, Suite 215 Berkeley, CA 97404